Can I Return My EE Contract?

Can I return my contract phone EE?

We don’t offer a change-of-mind policy in store but if you’re experiencing coverage issues, or our coverage doesn’t meet your expectations, you can return your purchase within the first 14 days to any of our stores.

Please make sure you’ve got: your receipt.

the device you’re returning (in as-new condition).

How much does it cost to cancel EE contract?

On EE, you’ll need to pay a Remaining Contract Charge (early termination charge) when ending your contract during the minimum initial term. This is set at around 80% of the remaining monthly charges over your minimum initial term.

Do you have to return your BT router?

When you end the BT Broadband service you must return the BT Hub that was loaned to you, within 60 days from the date the service is terminated.

How do you cancel a phone contract?

Cancel phone contract by text Under the system, you just need to send a free text message to your provider stating you wish to leave. The provider will then send a text back with a unique code and any other related information to closing your account like termination charges and outstanding handset costs.

Can you send a contract phone back?

Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it’s worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask. You may or may not get your cash back.

When can I cancel my EE contract?

We need at least 30 days’ notice to cancel your contract. You’ll be charged when your minimum contract term is up or at the end of the 30 days – whichever is later. If you haven’t reached the end of your minimum contract term, you might be charged an Early Termination Charge on top of a Notice Period Charge.

Do I need to return my EE router?

The EE router does not need to be returned. Your number can be transferred. Make sure your new provider is aware of this when you sign up.

What happens when my EE contract ends?

If you want to cancel your contract and switch providers at the end of your plan, you’ll need to request a PAC from us to give to your new provider. If you do nothing you’ll move on to a 30-day rolling plan and pay the same as you’re paying now. Alternatively, you can upgrade or move onto a SIM Only plan.

Can I end my ee broadband contract early?

Early cancellation charges apply when you cancel your EE Broadband plan while still within your minimum term. Your early cancellation charge depends on what broadband plan you are on, the value of any discounts you have, and how many months you have left in your minimum term.

Do you have to return your BT TV box?

Re: Do i have to return BT Youview box? … You’ll be charged for keeping any equipment you received from BT on or after 13 December 2019. You have 60 days to return it – from the date you stop using it – before we charge.”

What happens to your phone when your contract ends?

What happens if you do nothing? You don’t actually have to do anything when your contract ends, but if you don’t then you’ll typically keep paying the same price for the same allowances. … Depending on your network the phone payments may automatically stop, bringing you down to a lower monthly price.

How long is my EE contract?

Call EE to find out how long is left on your contract One quick way to find your EE contract end date is to call them. From an EE mobile you can do this by dialling 150. Meanwhile, EE landline subscribers can use the freephone option: 0800 079 8586.

Can I leave my mobile phone contract early?

You can cancel your contract early, free of charge if you’re within the cooling-off period or if your network provider raised their price. Cancelling your contract at any other time can be expensive. You’ll usually have to pay the cost of the outstanding term in full.

Do I have to return my phone if I cancel my contract?

If you get a phone under contract and cancel early, you pay the ETF. That ends your obligation. You do not have to pay off the phone, and you do not need to return the phone. If you get a phone under the Device Payment Plan, you must pay off the phone when you cancel and there is no additional termination fees.

Can I cancel my EE contract in store?

You’ll only be able to cancel your contract at an EE store. You’ll need to take: your receipt. any device you’re returning (in as-good-as-new condition)